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GOPAY FAQs
Read on to find out more!

About GOPAY

GOPAY is a rewarding platform that enables users to PAY for over 100 products ranging from mobile reloads to bill payments, content subscriptions & many more via mobile app and EARN instant CASHBACK on every transaction performed. Now, everyone can EARN with GOPAY.

You earn cashback every time you pay your bills through GOPAY.  Continue earning cashback when paying bills for friends and family through your GOPAY account.

    1. Download App: Download GOPAY Mobile App through Playstore or AppleStore (Coming Soon)
    2. Sign-Up: Fill in your details and get registered in our system.
    3. Top-Up: Transfer money to your GOPAY e-wallet via online banking, credit cardor debit card
Through GOPAY App, you can pay for your:
  • Utility Bills
  • Mobile Reloads
  • International Reloads
  • Gaming Points
  • Content Subscription
We expand our list services each month. Please subscribe to our newsletter to stay updated.

Account Registration & Activation

Yes, it’s necessary to choose. However, there is no cost to you as it’s GOPAY that donates 1 SEN to the charity organization/NGO of your choice with every transactions performed by you. GOPAY is about giving back to Malaysia.

You can change your 6- digit Pin by selecting ‘Change PIN’ Option in the Menu Bar inside GOPAY APP.

Please follow the steps below:-

Step 1: You need to click the Account icon (bottom right)

Step 2: Click on ‘Change PIN’

Step 3:  Enter your current 6-digit Pin.

Step 4: Enter your new 6- digit PIN.

 

 If you forgot your 6-digit PIN. Please follow the steps below:-

Step 1: You need to click the Account icon (bottom right)

Step 2: Click on ‘Change PIN’

Step 3:  Click on ‘Forget User PIN?’.

Step 4: Enter the verification code sent to your device via SMS.

Step 5:  Enter your new 6-digit user Pin.

Step 6: Re-enter your new 6-digit User Pin to confirm.

REMINDER

    •    Please avoid using your date of birth, phone number, or generic numbers such as  111111, 222222, etc to ensure that your 6-digit pin is highly secured.
    •   Never share your PIN number with anyone.
    1. Contact us at [email protected] or Whatsapp us at +60 17-735 3268

 

You can only create 1 GOPAY account for 1 registered mobile number. To create another account, you would require another registered mobile number.

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GOPAY Digital Wallet

You can top-up your GOPAY E-Wallet by clicking on ‘Top-up Wallet’ icon at the top of GOPAY App Home Screen and selecting the following options:

  • Pay Online:  You can top-up your GOPAY E-Wallet via online bank transfer(FPX), credit card and debit card. After you have completed the transactions, your GOPAY wallet balance will be auto-updated.

Depending on type of the product, payment is typically processed immediately.

    1. Your GOPAY E-Wallet Balance never expires. You can use your GOPAY E-Wallet balance anytime to purchase products in-app.

Withdrawal Fees: RM 2.00 per withdrawal

Withdrawal Limit: RM 1,000 per withdrawal limit up to RM 2,000 monthly

Earn Cashback

Yes, you are rewarded cashback on all transactions performed via GOPAY.  The cashback percentage may vary depending on products/ services.

You receive instant cashback to your GOPAY wallet once your transaction is successfully processed. You may check your balance in the ‘Transaction’ section under credit

You can earn as much as you want to. It’s just simple, perform as many transactions via GOPAY App and multiply your commission. You can also pay bills for your friends & family members through your GOPAY account and earn on that too.

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