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Blog Articles
March 23, 2023Why are e-wallets the future of on-the-go payments? We have all heard the age-old saying that cash is king. However, in the past few years, e-wallets have taken the scene by storm, and from the look of things, they might be going for the throne. Malaysia was introduced to the e-wallet scene back in 2017. Fast forward 6 years later and we now have over 50 different e-wallets used all over the country.  This, however, is only the beginning. The world of fintech is constantly evolving, with new technology being implemented every few months. It is needless to say that fintech and e-wallets, in particular, are the future of our everyday transactions. Despite that, many are still not convinced. Questions like “How would it benefit me?” and “Is it even safe?” pop up every day. In this article, we will be exploring the benefits of e-wallets and how they may make your everyday transactions much more convenient. Safety and Security Security of your finances has always been a menace to society from robberies and snatch thieves to scams and stolen cards. While a wallet can easily be stolen, it isn’t that simple when it comes to e-wallets. E-wallets nowadays are heavily encrypted and password protected. Even with a stolen phone, it would be tough for these thieves to get through to your e-wallets. Convenience You’re standing at the cashier when you realise that you do not have enough cash for the payment. You proceed to whip out your card but that pesky machine is having problems again. These awkward situations can be avoided with the usage of e-wallets. With a smartphone and internet access, these transactions can be done in a matter of seconds with a few taps. In this modern era, smartphones have become a norm and internet coverage is practically everywhere. E-wallet transactions have also grown tremendously with most stores offering a variety of e-wallet payment options. Other than store payments, e-wallets also provide other forms of transaction services. Utility bill payments, money transfers, telco payments, parking fees and the list goes on. E-wallets enable users to experience a one-stop-shop experience when using them. Expenses Tracking If there is an issue with your verification, a pop-up message will appear informing you about the hiccup. You would be redirected to our customer service Whatsapp. Please inform our customer service agents regarding the issue and they will personally help you with your verification. Rewards All of us love rewards.  From point collection to instant cashback, the possibilities are endless when using e-wallets. These benefits allow users to get the best bang for their buck when using their e-wallets. Some e-wallets also have partnerships with brands and services to provide their users with special discounts.  Furthermore, giveaways, campaigns and lucky draws are happening all-year round over various e-wallet platforms. If you’re lucky, you might get your hands on some attractive prizes. How about GOPAY? At GOPAY, we provide users with a secure all-in-one app for all your payment needs. That’s not all. We offer instant cashback, referral incentives, overriding credit and various campaigns for users to enjoy. So what are you waiting for? Join the GOPAYer movement today!   Having an issue with the app or got a question for us? Feel free to get in touch with us via email at [email protected] or via Whatsapp at +60177353268 [...] Read more...
March 13, 2023What is e-KYC? The Electronic Know-Your-Customer (e-KYC) is a practice made mandatory by Bank Negara Malaysia for all financial services. This applies to all financial institutions including e-wallets and any digital payment platforms. The e-KYC process enables us to digitally verify a consumer’s identity. This verification must be done before allowing a consumer to perform any monetary transactions on the platform. Many of us would remember opening our first bank account at our local bank. We would fill up some forms and provide our Identification Cards for verification. That verification process is called the KYC (Know-Your-Customer). In the past few years, fintech has taken the world and country by storm. Thus, the e-KYC was implemented to enable this verification process to be done digitally and remotely. Why is the e-KYC verification done? In short, the e-KYC process protects the consumer from scammers and fraud. In this digital era, rates of cybercrime are on the rise. The e-KYC adds a layer of protection from others trying to impersonate us. What is required for the verification process? For the e-KYC process, you would need to provide the following:       Valid Identification Card (IC) or Passport       Basic personal information (full name as stated on IC/Passport, IC/Passport number, etc)      A clear selfie Steps to verify your e-KYC     Open your GOPAY app and tap on “Login Now”     Enter your registered mobile number and tap on “Send Code”     Enter the 6-digit code you received via SMS     Enter your name as stated on your IC/Passport, IC number and other personal details     Tap on “Create” to go to the next step     Enter your current residential address     Tap on “Submit” to create your profile     You will be redirected to the Login Page     Log in again using your mobile number Set up your new PIN for added security Re-enter your PIN to confirm You will be redirected to the e-KYC verification page Take a clear picture of the front of your IC in the frame provided Repeat the process for the back of your IC Look straight in the frame provided and take a clear selfie You have completed the verification process and are redirected to the home page Enjoy using all the services on the GOPAY app!   What happens if my verification fails? If there is an issue with your verification, a pop-up message will appear informing you about the hiccup. You would be redirected to our customer service Whatsapp. Please inform our customer service agents regarding the issue and they will personally help you with your verification. What if I am NOT a Malaysia IC holder? For non-Malaysians, do not fret. If you have a local Malaysian phone number, you can enjoy the GOPAY services too! Simply register using your passport number and fill in your personal details to start the e-KYC verification process. For verification, simply submit a picture of your passport’s front page instead.   Having an issue with the verification process or got a question for us? Feel free to get in touch with us via email at [email protected] or via Whatsapp at +60177353268.                                                                                                                                                                                                     *Subject to terms and conditions. [...] Read more...
December 5, 2022GOPAY – The App That Allows You to PAY and EARN As we transition into a cashless society, the movement of digital billing and transactions has swept the nation. However, this comes with the headache of installing multiple apps and visiting multiple websites just to track and pay your bills. With the GOPAY app, save yourself the hassle by having a one-stop payment app for your bills and transactions. But that’s not it. You can even earn Cashback from your transactions. Yes, you read that right! You can earn while you pay! Sign-up within minutes and start earning today Sign-up within minutes and start earning today Signing up is easy with our latest interface. Just follow these simple steps: Download the GOPAY app from Google Play Store (Coming very soon to iOS) Launch the app and tap on “Register Now” at the bottom Enter your mobile number for verification and tap on “Send Code” Enter the 4-digit verification code that you’ve received in your messages Create your profile by entering your Name and Email Create a 6-digit pin and start exploring the app Verify your MyKad or Passport when topping up Start enjoying the cashback from your bill payments! Why choose GOPAY? We all struggle to keep tabs on our monthly and annual payments. In the digital era, we spend hours on end on various websites and apps, each dedicated to one service. What was intended to make life easier has now overwhelmed us and made such payments overly complicated. GOPAY provides a solution to that problem. GOPAY offers an all-in-one app to handle your payments. You may now easily manage your essential utility bills, telco bills, council bills and loan payments while benefiting from our other payment services, which include entertainment subscriptions, gaming points, e-wallet top-ups and lifestyle products. Our services are expanding every month. Insurance payments, scan & pay services, parcel shipments, gold trading and many more are coming soon to GOPAY. Skip the long queues, multiple browser tabs and app-flooded home screens by enjoying over 100 payment services on the GOPAY app. Other benefits of using GOPAY include: Cashback       Earn instant cashback while paying your bills. The more transactions you make with GOPAY, the more cashback you will receive! Instant E-Receipts       Receive e-receipts instantly after your payments to easily keep track of your payments all in one place. Favourite it for your records or share it with others! Auto-Pay       Lack of time to handle your payments throughout your busy schedule? Set up the auto-pay feature for effortless payments. With over 100,000+ downloads to date, GOPAY is expanding all over Malaysia as an e-transaction service with offers you can’t refuse. Sign up and be part of the GOPAYer movement today. Having an issue with signing up or got a question for us? Feel free to get in touch with us via email at [email protected] or via Whatsapp at +60177353268. If you wish to read more about us, click here. [...] Read more...