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FAQs

about gopay

GOPAY is a rewarding platform that enables users to PAY for over 100 products ranging from mobile reloads to bill payments, content subscriptions & many more via mobile app and EARN instant CASHBACK on every transaction performed. Now, everyone can EARN with GOPAY.

You earn cashback every time you pay your bills through GOPAY.  Continue earning cashback when paying bills for friends and family through your GOPAY account.

    1. Download App: Download GOPAY Mobile App through App Store
    2. Sign-Up: Fill in your details and get registered in our system.
    3. Top-Up: Transfer money to your GOPAY Digital wallet via online banking / credit or debit card / E-wallet and start performing transactions

Through GOPAY App, you can pay for your:

  • Utility Bills
  • Mobile Reloads
  • International Reloads
  • Gaming Points
  • Content Subscription

We expand our list services each month. Please subscribe to our newsletter to stay updated.

Become a GOPAY Agent

To become a GOPAY Agent, all you need is:

  1. A smart phone (android 4.1 and above).
  2. Download GOPAY app & register your account.
  3. Top-up your GOPAY digital wallet via online banking (min top up of RM150) or offline payment (min top up of RM50).
  4. Start performing transactions and instantly earn your commission.

Agents will also be able to earn an income through GOPAY by paying for their friends, relatives, colleagues and network via their GOPAY account. Now, everyone can EARN with GOPAY.

You can sign up GOPAY as an Agent by following the steps below:

  • Download GOPAY mobile app via Playstore,
  • Click Get Started
  • Verify your mobile number
  • Create your profile
  • Complete e-KYC by verifying your MyKAD or Passport
  • I/C Front and back copy or
  • Passport copy

Become a GOPAY Programme Partner

To become a GOPAY Programme Partner, all you need is:

  • A community of 500 or more members
  • Refer all your community members to pay via GOPAY
  • Get a recurring COMMISSION on all transactions performed by your community members

The more Users The More Transactions Performed, The More you Make!

  • Your comunity members just need a phone to PAY their utility & mobile bills, buy gaming points, purchase content subscription and much more
  • You get your COMMISSION for every transaction performed by your community members
  • Your community members also EARN instant cashbacks

To become a GOPAY Programme Partner, please fill the contact form and our Partner Activation Specialist will get in-touch.

Account Registration & Activation

You can change your 6- digit Pin by selecting ‘Change PIN’ Option in the Menu Bar inside GOPAY APP.

Please follow the steps below:-

Step 1: You need to click the Account icon (bottom right)

Step 2: Click on ‘Change PIN’

Step 3:  Enter your current 6-digit Pin.

Step 4: Enter your new 6- digit PIN.

 

 If you forgot your 6-digit PIN. Please follow the steps below:-

Step 1: You need to click the Account icon (bottom right)

Step 2: Click on ‘Change PIN’

Step 3:  Click on ‘Forget User PIN?’.

Step 4: Enter the verification code sent to your device via SMS.

Step 5:  Enter your new 6-digit user Pin.

Step 6: Re-enter your new 6-digit User Pin to confirm.

REMINDER

    •    Please avoid using your date of birth, phone number, or generic numbers such as  111111, 222222, etc to ensure that your 6-digit pin is highly secured.
    •   Never share your PIN number with anyone.

You can only create 1 GOPAY account for 1 registered mobile number. To create another account, you would require another registered mobile number.

Please subscribe to our newsletter to stay updated about new products and services induction.

GOPAY Digital Wallet

You can top-up your GOPAY Digital Wallets by clicking on ‘Top-up Wallet’ icon at the top of GOPAY App Home Screen and selecting the following options:

  • Pay Online: You can top-up your GOPAY Digital Wallet via online bank transfer. All you need to do is to select your preferred bank and it will re-direct you to your bank’s website. After you have completed the transactions, your GOPAY wallet balance will be auto-updated.
  • Offline Payment: You can also cash deposit into our bank account. Just upload the bank receipt, key-in your name and bank’s name in GOPAY App and GOPAY Digital Wallet will have funds after payment verification in 24 hours between Monday-Friday. Our bank account numbers are CIMB Bank 8007-402-532 and MAYBANK 5123-3431-6176.

Depending on type of the product, payment is typically processed immediately.

Your GOPAY Digital Wallet Balance never expires. You can use your GOPAY Digital Wallet balance anytime to purchase products in-app.

Earn CASHBACK

Yes, you are rewarded cashback on all transactions performed via GOPAY.  The cashback percentage may vary depending on products/ services.

You receive instant commission to your GOPAY wallet once your transaction is successfully processed. You may check your balance in the ‘Report’ section

You can earn as much as you want to. It’s just simple, perform as many transactions via GOPAY App and multiply your commission. You can also pay bills for your friends & family members through your GOPAY account and earn on that too.

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